From messy orders
to clean delivery runs.
Quay captures customer orders from WhatsApp, phone, email and SMS, structures the details, flags what's missing, and gives your team a clean run list before fulfilment starts.
Built for suppliers whose customers still order the real-world way: voice notes, texts, calls, last-minute changes and half-complete messages.
- WhatsApp16:42The Anchor
need 6 bags ice, tonic, lemons, before 11 🙏
- Phone16:14Park Events
voice note — glassware order, ~40
- Email15:58Riverside Hotel
Thursday delivery — usual
- SMS16:31Old Mill Bistro
napkins x2 — when?
- The AnchorIce ×6 · Lager ×4 · Tonic ×2 · Lemons 3kg · Napkins ×2Thu · before 11:00Ready
- Riverside HotelTonic ×6 · Lemons 3kgThu · AMReady
- Old Mill BistroNapkins ×2—Missing info⚑ Delivery window
- Park EventsGlassware ×40Fri · TBCNeeds review⚑ Product match
Orders arrive messy. Quay makes them usable.
Capture the order
WhatsApp, phone, email or SMS — every order lands in one queue.
Clean the details
Customer, products, quantities, delivery windows and notes are pulled into a structured order.
Run the day
Missing details are flagged, confirmations are drafted, and clean orders are ready for the team.
Because real orders are never tidy.
No more inbox hunting
Stop searching WhatsApp threads, emails and call notes to work out what was ordered.
Catch missing details early
Flag missing delivery times, quantities, customer names and special instructions before they hit the run.
Less retyping
Turn messy messages into structured orders without copying the same details into three places.
Cleaner mornings
Give the team a clear list of what needs picked, packed, routed or confirmed.
For suppliers whose order desk lives everywhere.
If customers order through messages, calls and inboxes — and your team has to turn that into today's run — Quay is built for you.
- 01Food and drink suppliers
- 02Ice and event suppliers
- 03Laundry and linen
- 04Building and trade supplies
- 05Equipment hire
- 06Local delivery operators
Starting with suppliers serving bars, restaurants, hotels and event venues.
Clean up your mornings.
Tell us how your orders come in today. We'll show you what they'd look like in Quay tomorrow.
Or email us directly: hello@joinquay.com
- Every WhatsApp, call, email and text in one queue
- Structured orders with customer, items, quantities and windows
- Missing details flagged before the van leaves
- Draft confirmations ready to send